Kenya Mata's family of five faced a traumatic experience when their apartment in Brooklyn transformed into a flood zone. An unseen pipe leak caused water to flood their living room, destroying cherished memories alongside basic necessities. As the devastation set in, Kenya struggled with the despair of seeing family pictures and mementos ruined by water.
For over a month, the family waited for their building management to take action on the extensive water damage. This frustrating period was accompanied by the alarming growth of mold in their apartment, leading to health concerns. Kenya's experiences echoed the feelings of neglect many tenants face in emergency situations.
After receiving advice from a community member, Kenya reached out to Seven On Your Side for assistance. The news team intervened on her behalf, prompting swift action from the management company. Wavecrest quickly dispatched contractors to begin repairs and arranged for temporary housing for the family, transforming their flood crisis into a story of community support and resilience.
In a shocking turn of events, a family in Brooklyn has been left reeling after experiencing severe flooding in their apartment, rendering it almost unlivable. Kenya Mata, a resident of the apartment for 14 years, described watching water pour from a broken pipe under the sink one early August morning. The devastation didn’t just mean damaged furniture; it included irreplaceable family memories, as water soaked items like cherished photographs and the ashes of loved ones. The water damage resulted in an overwhelming presence of mildew, but the family felt abandoned as they awaited assistance from their building's management. Kenya expressed her frustration at the lengthy wait, stating that not knowing where her family would sleep at night was extremely distressing. Fortunately, all hope was not lost. After contacting local media, Kenya received the assistance she desperately needed. The news team, Seven On Your Side, successfully prompted action from the management company, which led to immediate repairs and support for the displaced family. Following intervention from Seven On Your Side, Wavecrest responded swiftly, sending a team that included mold specialists and a general contractor to the apartment. As repairs began, Kenya and her children were temporarily relocated to safer accommodations. They returned home to significant improvements, as crews replaced walls, windows, and repaired the kitchen. Grateful for the help from the media, Kenya praised the coverage that turned her distress into support, allowing her family to reclaim their home.
