Before hiring any contractor, it’s vital that homeowners conduct thorough research. Utilizing online resources such as the Better Business Bureau’s website can aid in reading customer reviews and complaints. Checking for accreditation from BBB ensures that the contractor adheres to specific standards, including resolving customer issues, which adds an extra layer of security.
Homeowners should be cautious of door-to-door contractors that appear post-disaster. These solicitors are often not familiar and may employ high-pressure sales tactics to secure a quick deal. It is essential for homeowners to verify the contractor's legitimacy before granting access or making any payments.
A well-structured written contract serves as protection for consumers when hiring contractors. The contract should detail project timelines, payment terms, materials used, and warranties. Homeowners should never pay the full amount upfront and should avoid cash transactions to reduce the risk of being scammed.
In the wake of recent tornadoes that tore through Houston, local residents are struggling to find reliable contractors for repair works. The Better Business Bureau (BBB) has issued warnings about home repair scams that often arise during times of crisis. Many unscrupulous individuals take advantage of desperate homeowners eager to fix their damaged properties. To help consumers navigate this challenging landscape, Leah Napoliello, the Vice President of the BBB of Greater Houston and South Texas, provided valuable insights on how to safely hire contractors. Firstly, residents should prioritize research when selecting a contractor. The BBB advises homeowners to utilize online resources to read reviews and complaints about potential contractors, ensuring they assess credibility beforehand. Checking for BBB accreditation can add an extra layer of security, as accredited businesses are required to address any customer complaints thoroughly. Consumers should be diligent and take the time to vet contractors, especially when disaster strikes, to avoid falling prey to scammers. Another essential tip given by Napoliello is to be cautious of door-to-door solicitors. Following severe storms, many unexpected individuals may knock on doors offering their services. Homeowners must remember that these solicitors are often strangers, and without proper verification, they should not be entrusted with home access or deposits. Napoliello warns that high-pressure tactics are a significant red flag and typically indicative of scammers looking to exploit vulnerable individuals. Finally, having a written contract is critical when hiring any contractor. Homeowners should ensure the agreement clearly outlines the start and finish dates, payment schedules, materials used, and any warranties associated with the work. Napoliello also emphasizes the importance of not paying the full amount upfront or in cash. Instead, utilizing credit cards may provide an extra level of protection, allowing homeowners to dispute charges in case of fraud. By following these best practices, Houstonians can better safeguard against contractor scams and ensure that their homes are repaired safely and effectively.
